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CAREER OPPORTUNITY: Senior Director of Operations

Monday, July 3, 2017   (0 Comments)

Position summary

The Senior Director of Operations will manage all hands-on operational aspects of the Association.  Assists the CEO in the successful growth of the Association.  Provide the leadership, management, and vision necessary to ensure the Association has the proper operational practices and controls, administrative processes, and reporting procedures, and human capital in place to effectively grow the organization and to ensure financial strength and operating efficiency. Additionally, the SDO will provide the supervisory oversight to Finance, Communications and Member Services, and Meeting and Event Planning departments. The SDO will operate in conjunction with the leadership team and ensure all practices and procedures align with the Association’s strategic plan and mission and support the programmatic requirements.  

Essential duties and responsibilities

  • The essential functions include, but are not limited to the following:
  • Assisting the CEO with ensuring the ongoing alignment of the Association’s strategic plan, fiduciary and regulatory imperatives; driving the Association to achieve business goals and objectives. 
  • Participating in formulating, developing, implementing, and administering long range goals and objectives at the direction of leadership; provide input for development of new and emerging services and activities.
  • Providing day-to-day leadership and management reflecting the core values of the Association.
  • Maintaining regular contact with NCCDPHP leadership (Office of Director, Divisions and key programs) to facilitate communication, solve problems, identify opportunities for state input into CDC decision-making, and seek funding for NACDD initiatives. 
  • Serving on Board and CDC committees or workgroups addressing issues of interest to NACDD, where NACDD member participation may not be feasible. Raise visibility within CDC and with private companies to ensure that NACDD is the “go to” organization.
  • Motivating and leading high-performance teams; fostering a success-oriented, accountable environment within the Association. Mentoring and developing staff using a supportive and collaborative approach: assigning accountabilities, setting objectives, establishing priorities, and monitoring and evaluating results.
  • Promoting a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Assisting in carrying out initiatives to ensure efficiency and effectiveness of assigned departments. Providing excellent customer service and encouraging continuous quality management improvement opportunities.
  • Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Association. 
  • Collaborating with management to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the Association.
  • Managing, in collaboration with the Director of Finance, the Association’s risk management, resource allocation, and financial planning policies and procedures. Participating in annual budgeting activities to align programming with priorities articulated by Association leadership.
  • Keeping up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance. Periodically conducting an IT audit to ensure the Association is optimizing its processes and implement necessary updates and changes.
  • Representing the Association with consultants, members, and other stakeholders; attend all Board of Directors Meetings and Executive Committee Meetings.
  • Performing other duties as assigned.

Minimum qualifications (knowledge, skills, and abilities)

  • Master degree in Public Administration, Business Administration, Public Health or related field, with ten to fifteen years related experience, and/or training or equivalent combination of education and experience
  • Previous experience working in an association or non-profit organization is preferred
  • At least three years of work experience in a federal, state, county or local health department is required
  • Superior management skills; ability to influence and engage direct and indirect reports and peers
  • Energetic, forward-thinking, and creative individual with high ethical standards
  • Strategic visionary with sound financial skills, analytical ability, good judgment, and strong operational focus
  • Strong project management, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time and within budget
  • Demonstrate a strong decision-making background with follow up skills and customer service dedication
  • Communicate clearly and effectively in written, oral and visual form; listening attentively; attention to detail
  • Well-organized, self-directed and "politically savvy" with a team-player approach
  • Ability to operate as an effective tactical as well as strategic thinker
  • Ability to manage and motivate NACDD staff, using effective interpersonal verbal and written communication skills
  • Ability to read, analyze, and interpret the financial data and reports
  • Ability to embrace change

Office environment

This position is located in Atlanta, GA. The successful candidate will enjoy a highly entrepreneurial, diverse and collegial office environment with high aspirations, frequent deadlines, open door policies and a collaborative team focused on maximizing efficiency and impact.  NACDD offers a competitive compensation package, including medical coverage, paid vacation and holidays, and flexible work schedule.

Work Environment and Physical Demands

Position is located in a comfortable, indoor environment. Sitting and standing for extended periods of time. Dexterity of hands to operate a computer keyboard, mouse, and to handle other computer components.

Classification: Full-time exempt position 

Location: Atlanta, Ga., based position. 

NACDD is an Equal Opportunity Employer

NACDD is an employment at-will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. 

How to Apply

For more information about NACDD visit Applicants must send a resume, cover letter and writing sample outlining how they meet the specific requirements of the position to the following email address: While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

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National Association of Chronic Disease Directors
2200 Century Parkway, Suite 250
Atlanta, GA 30345
Phone (770) 458-7400
Fax (770) 458-7401


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